Job Description:
Nuvollo is a fast-growing cloud company focusing on managing and operating business-critical systems such as Enterprise Resource Planning (ERP) requiring high availability, and secure, predictable environments. The Nuvollo environment fosters learning new technologies and provides opportunities for growth across systems, cloud, cyber-security, and networking. We are looking for motivated individuals with a strong customer focus to join our team and make a difference every day.
- You will be a key technical resource in a fast-paced growing environment.
- The Senior Microsoft Systems Administrator / Technical Lead will evaluate, architect, implement, migrate and administer secure high-availability environments for servers and web services.
- Provide operational support based on industry best practices and experience in managing cloud infrastructures and virtual environments.
- The successful candidate for this role is a detail-oriented individual with strong hands-on technical knowledge.
Responsibilities:
- Provide advanced Server systems setup, administration, configurations, and automated implementations.
- Troubleshoot and resolve problems as required and serve as one of the highest levels of escalation
- Clearly communicate with peers and end-user clients during troubleshooting, planning, environment migration, and more.
- Perform server and application deployments, configurations, updates, and improvements.
- Support functionality and security audits and provide technical recommendations.
- Anticipate and research new cloud and web technologies appropriate to our cloud infrastructure, platform, and products.
- Help define, improve, document, and promote architecture and designs based on ITIL “best practices”
- Develop relationships with professional organizations, user groups, and industry trade groups to stay current with the latest technologies
Preferred Qualifications:
- Degree in Information Technology, Engineering, or equivalent experience
- 5+ years experience in virtualized technology infrastructure design, implementation, and troubleshooting
- 5+ years experience operating Windows Systems Administration and troubleshooting
- Expert domain knowledge and proven experience in at least one of the following areas: Active Directory, Azure, VMware, Remote Desktop Services, Windows Servers
- Areas of knowledge considered a plus: Azure and/or AWS expertise, knowledge of SANs, O365, Linux, Citrix VDI, Experience writing scripts to automate common administrative, deployment, and infrastructure tasks
- Willingness to participate in 7/24 on-call rotation to respond to and resolve systems and application issues to ensure Nuvollo meets or exceeds committed service level agreements
Skills
- Strong organizational skills and the ability the track and prioritize several tasks
- Excellent customer interaction with written and verbal communication skills
- Demonstrate teamwork skills, plus the ability to work without direct supervision
- Excellent problem-solving skills, along with the ability to work independently, as well as part of a cross-functional global team
- Demonstrated ability to create processes and document work being done
- Basic knowledge of networking and security concepts
Nuvollo is an Equal Employment Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by Canadian law.